FAQ
The Answers You Need
Do you need junk removal services,
but have questions about what exactly a junk removal company does?
Well, we have the answers!
Take a look at our commonly asked questions to learn more about our services at The Junk Removal Pros,
then give us a call to schedule your junk removal today
What types of services do you offer?
We offer a variety of removal/disposal services including Junk and Clutter Removal, Furniture Removal, Appliance Removal, Yard Debris Removal, Bulk Trash Pick Up And Much More!
The Junk Removal Pros also offers Light Demolition Services, Hot Tub Dismantlement and a variety of Cleanout Services.
Check out our Services page for a full list.
Do I need to pack or prepare my junk?
Absolutely not, part of our value added junk removal services is that we do everything for you, including packaging, hauling away and leaving the premises clean.
Are you licensed and insured?
The Junk Removal Pros proudly holds a Montgomery County Trash Haulers license. We are also fully insured for your home and office.
*If Certificate of Insurance is required prior to a job, please contact thejunkremovalpros@yahoo.com at least 48 hours before scheduled appointment.
Will there be a manager on site?
Yes, our General Manager Dustin is always onsite. He is at every job to ensure that your items are removed in accordance with our safety guidelines, as well as, he makes sure that each customer is treated fairly with courtesy and respect. Having our manager at each appointment ensures that every job is handled safely, swiftly and satisfactorily.
Can you do the job for me if I am not at home?
Absolutely, you don't need to be there provided we have access to your trash. We will call you to confirm everything ahead of time.
How does your pricing work? Is it per item? Load size? What exactly is included in your price?
Our Volume Based Pricing ensures that you will get the most junk removed for the lowest price. We charge by load size- not per item. You pay only for how much space your item(s) take up in our trailer. You will never be charged extra if your item is not already outside. Or if it needs to be carried up or down the stairs.
Our full service junk removal services include all labor and disposal fees already.
Do you recycle all reusable/renewable items?
ALL reusable/renewable items are separated then taken to the proper recycling facility. We recycle everything we can, including paper, cardboard, metal, plastic, electronics and more. Under the supervision of our Operations Manager Dustin, our recycling program has reached over 70%! As lifelong residents of Montgomery County, we are proud that we have kept so many recyclable materials out of our local landfills.
What types of payment do you accept? Do you accept Paypal?
We currently accept Cash, Check, MasterCard, Visa, Discover & American Express. We do not accept Paypal at this time.
What makes you different than the big franchise companies?
The Junk Removal Pros are different than big franchise companies because we don’t pay franchise fees so that we can pass those savings on to you! Big franchise companies bait and switch when it comes to pricing, as they’ll give you a low estimate over the phone and a high estimate when they get onsite. We pride ourselves on our unrivaled customer service and upfront pricing, as we strive to give our loyal customers the best pricing options available for a quality and efficient junk removal job.