Gretchen Cavell
Hiring A Small Local Business Or A Franchise Company, Does It Really Matter? Yes!

While The Junk Removal Pros is a small, family-operated business, we know how to work with our local customers to give them the care and service they deserve. There are many benefits to choosing a smaller, local business over a big franchise company, and every day we see how thankful our customers are for our exceptional customer service. When you use a small business like The Junk Removal Pros, and you’ll win every time!
So, What Exactly IS The Difference? Some people may think that it’s better to go with a big franchise company for their junk removal needs, but that is just not the case.
We’ve heard the same story from multiple different customers: the big companies are too expensive, too unreliable, they use bait and switch tactics to book an appointment, and then use high-pressure sales tactics at the customer’s home by telling them it will cost even more money if they have to come back.
With a franchise name, franchise fees come into play. And who pays for those? You, the customer. Since we are a small family owned business, we have no franchise fees or overhead to compensate for in our prices. You will never pay extra for things that should already be included such as carrying your items outside or up/down the stairs.
All labor and dump fees are already included in our full service junk removal.
We think hiring a junk removal service shouldn’t be expensive or difficult, and that is why
The Junk Removal Pros will never stoop to such tactics. We pride ourselves in being upfront, honest and reliable. As a family owned & operated business we know how important it is to save your money for the important things in life... YOUR family.
Big Name = Bigger Capacity, Better Prices, Right? Not Necessarily...
Another thing to be watchful for is hauling capacity size. Did you know that those big franchise trucks actually haul LESS than The Junk Removal Pros trailer? Their hauling capacity is only 14 cubic yards compared to our trailer which has a 17 cubic yards capacity!
We are able to haul a lot more junk for a fraction of the cost of the big guys!
You are actually paying 40-60% more to have less junk removed by using a franchise company!
That’s a lot of money to just throw away along with your junk.
At The Junk Removal Pros, we also pride ourselves on our exceptional customer service and reliability. We offer our customers affordable pricing with no hidden fees, no gimmicks and no coupon required.
As a family owned business, we understand that our customers need a junk removal service in which all families can afford. We are not in the business of scamming our customers with added fees/charges or by not following through with our word. We strive for nothing less than your 100% complete satisfaction. But don’t just take our word for it, check out our customer reviews to see how much our customers appreciate our services!
The Junk Removal Pros Make Your Life Easy
For over a decade, The Junk Removal Pros have been helping homeowners and businesses organize their lives and daily activities, bringing a renowned practice of professionalism and a personal touch to removing unwanted clutter in a time-efficient and environmentally-safe way.
As a family owned and family- operated business, owner Gretchen and her husband/ manager Dustin, know first-hand how important organization is to productivity and a family’s overall health and well-being, and that knowledge is key to the success of The Junk Removal Pros reputation throughout Maryland.
Since 2010, The Junk Removal Pros have provided junk and clutter removal for residential and commercial properties. We can remove a single item or multiple truckloads of junk along with many other services such as cleanouts, hot tub removal, yard clean-up and light demolition. No matter what your junk removal needs are, The Junk Removal Pros will always have you covered.